Is there an external monitor connected to the laptop, if that s the case, what is the model of it? The application DameWare* Mini Remote Control, was it working fine before? MBall7, Thank you for posting in the Intel® Communities Support.ĭid you make any recent software/hardware changes? Just to let you know, your computer manufacturer customizes drivers that run Intel® components on your machine, so, based on the error message that you are getting: "package not supported by this processor type", the next thing to do in this case will be to get in contact with Dell directly so they can further assist you with this scenario: We recommend to install all the Windows* updates available for your system, you are using Windows* LTSB (Long-Term Servicing Branch), but, the updates done when using that version are security updates there are no driver updates so the problem could be related to that as well. Securely connect with remote Smart Card authenticationĮnforce two-factor authentication in security sensitive environments and government agencies.MBall7, Thank you very much for providing that information, we are sorry to hear the issue persists. Remotely connect to systems that are powered-off or in a crashed state.Ĭhat with end-users during remote support sessionsĬhat with end-users to pinpoint and resolve issues, transfer files, and capture screenshots.Ĭreate flexibile access permissions to remote computers based on roles in your organization.Ĭustomize and automatically deploy remote control agentsĮasily create and deploy custom MSI packages for the installation of the MRC Client Agent Service. Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions.Ĭonnect to out-of-band computers with Intel® AMT using KVM Remote control software for Windows, Mac OS X and Linux computers. Remotely control Windows®, Mac OS® X, and Linux® computers Features of DameWare Mini Remote Control Full Download It has been used for more than 10 years by thousands of IT admins to seamlessly connect to remote servers, desktops, and notebooks. MRC is licensed by the number of help desk technicians your organization has and not by agent or end-point. MRC is one of the best values in remote control software available today. DameWare Mini Remote Control is available as a free download from our software library.
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